PROCESSING & HANDLING
Orders are usually processed within 1–3 business days after payment confirmation.
During peak periods or holidays, processing times may be slightly longer.
If an item is on backorder, processing may take up to 30 business days. Customers will be notified if this applies to their order.
DELIVERY TIMES
- Lithuania & Baltic States: 2–5 business days
European Union: 5–12 business days
Worldwide: 2–20 business days (depending on destination and courier)
SHIPPING COSTS
Shipping costs are calculated at checkout based on destination, weight, and package size.
Customers are responsible for any applicable customs duties, taxes, or import fees.
IMPORTANT NOTICE FOR U.S. CUSTOMERS
Any applicable customs duties and import taxes will be automatically calculated and included in your final checkout total.
CARRIERS
We ship with trusted courier partners such as DHL, UPS, DPD, FedEx, and national postal services.
IMPORTANT NOTES
- Delivery times are estimates and may vary due to courier delays, customs clearance, or other unforeseen circumstances.
Lumis Motors is not responsible for delays caused by third-party couriers.
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or losses due to incorrect address details.
If a shipment is returned due to customer error or refusal, any customs fees and additional charges will be deducted from the refund.
We are not responsible for delays caused by events beyond our control (force majeure).